Job Description

Impact Analytics(TM) (Series D Funded) delivers AI-native SaaS solutions and consulting services that help companies maximize profitability and customer satisfaction through deeper data insights and predictive analytics. With a fully integrated, end-to-end platform for planning, forecasting, merchandising, pricing, and promotions, Impact Analytics empowers companies to make smarter decisions based on real-time insights rather than relying on last year's inputs to forecast and plan this year's business. Powered by over one million machine learning models, Impact Analytics has been leading AI innovation for a decade, setting new benchmarks in forecasting, planning, and operational excellence across the retail, grocery, manufacturing, and CPG sectors. In 2025, Impact Analytics is at the forefront of the Agentic AI revolution, delivering autonomous solutions that enable businesses to adapt in real time, optimize operations, and
drive profitability without manual intervention.
The impact that you will be making
The role would require you to give end-to-end support to the product development and analytics
services teams, maintain a strong relationship with our clients, and ensure client delight. Your
primary responsibility will be troubleshooting and resolving issues, with a secondary
responsibility of contributing to product development and improving workflows and processes.
What lands you in this role
? Technical skills:
? Knowledge of SQL and Excel. Knowledge of Python will be a plus.
? Knowledge of basic statistics will be an added advantage
? Knowledge of database management, reporting and analysis
? Ability to prepare technical documentation like product issue logs, user manuals, product release notes and troubleshooting guides
? Ability to work on complex, unique technical issues, and research possible solutions using a combination of consulting and testing
? Business acumen:
? Basic knowledge in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
? Problem-solving skills:
? Ability to perform root cause analysis to get to the bottom of the issue
? Ability to do abstract problem-solving and ideation
? Ability to take up major collaborative efforts across various departments for issue resolution and product design
? Soft skills:
? Strong verbal and written communication
? Attention to detail and ability to perform under pressure
? Strong stakeholder management ability
? Well-organized with the ability to multi-task & prioritize with minimal supervision
? Highly motivated with the ability to work independently and in a team
? Bachelor's degree or equivalent with a strong academic background.
What we offer

• An opportunity to work with the best companies globally.
• Opportunities to quench your thirst for problem-solving, experimenting, learning, and
• implementing innovative solutions
• A flat, collegial work environment, with a work hard, play hard attitude
• A platform for rapid growth if you are willing to try new things without fear of failure.
• Remuneration with best in class industry standards with generous health insurance cover

Our accolades include:

• Ranked #72 in America's Most innovative Companies list in 2023 alongside companies like Microsoft, Tesla, Apple, IBM, etc.
• Ranked as one of America' s fastest growing companies by Financial Times for four consecutive years: 2020-2023.
• Ranked as one of America' s fastest-growing private companies by Inc 5000 for Six consecutive years: 2018-2023.
• Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortment, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.
• Featured as one of top 25 ML startups to watch by Forbes in 2019.
• Ranked as one of North Americas' fastest-growing technology companies by Deloitte for two consecutive years 2019 & 2020

Skills Required