Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Job Purpose : Our Business Communications & Cloud Store portfolio engages with market across Enterprises, Government and SME sectors to support multiple innovative propositions across SIP, GSIP, TFS, GCS, CPaaS & further expected to get enriched with UCaaS , CCaaS and associated solutions. The practice architect is a cluster role, with subject matter expertise in above domain, and associated technologies and platforms. The role is responsible to drive products penetration at clusters level. Key Accountabilities : Design and develop fixed voice technology solutions, including evaluation of promising technologies and development of evaluation criteria Drive and lead the penetration of Business Communications and Cloud Store product practice in the clusters. Ability to influence and engage with customers, partners, suppliers and senior management and establish immediate credibility across technical and service skills that are backed by market and delivery experience Demonstrate enthusiasm for change and the capability to adapt to changing circumstances. Accountable for compliance to all standards and procedures defined for solutions Ensure efforts and solutions align and adhere to the organization\'s Technical Architecture Framework (TAF) policies, standards and direction as well as Solution Owner requirement Core Competencies: 10+ years of relevant experience in Presales handling Unified Communications Solutions, Collaboration Solutions, Contact centres, Fixed Telephony (PRI/SIP), IN Services, CPaaS,UCaaS , CCaaS & basic understanding of Data Network. Should have worked on complex solutions for large multinational customers Good understanding of Cloud based Collaboration solution from Cisco, Microsoft Avaya and new OTT entrants (Amazon, Google, WhatsApp, Facebook etc.,) Good understanding and experience to build telecom and IT integration services across IT/ITES/BFSI/M&D/ Media & Services business verticals. Excellent understanding of the business process across these verticals. Good Techno commercial and business acumen, presentation and documentation skills. Customer interaction and engagement exposure. Technical / professional qualifications: Technology certifications from leading vendors like Cisco/Avaya or other Unified communications solutions, Fixed Mobile Convergence etc. Educational Qualifications Engineering Graduate /Post Graduate Key Performance Indicators Cluster level product penetration specific to Business Comms and Cloud Store practice. Achieve Order Booking targets for the cluster as set under the DB Ownership of customized solutions at cluster level to ensure process adherence to deliver first time right sale enabling incremental revenue recognition & CXX. Revenue growth and retention strategy support for top accounts in the cluster Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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