Job Description

Paytm is India's leading mobile payments and financial services distributioncompany. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the team:Ops & Fraud Risk Management - Strategic Initiatives, Quality control/RCA & Projects. Risk Management - Ops & Fraud Risk is a versatile function that manages the Paytm super application products/services Viz. Digital Gold, Rent, Education fees, Ticket booking, Gift vouchers, Recharges & utilities, add money etc., and also the Merchant services - Offline QR, Soundbox, Point of sale and third party online payments.Expectations/ Requirements:Strong experience and expertise in Risk management - Fraud prevention, detection, and mitigationLifecycle management of Customer / Merchant onboarding, monitoring, portfolio management, and regulatory/network complianceBeen into Risk strategy roles and have in-depth understanding of project management, KPI/KRI/OKR management for the Risk operations functionManagement of quality metrics - internal control mechanisms across the Risk Ops functionCreative and dedicated individual who will fit with our collaborative cultureCohesively work with a lot of people, across functions and teams, every dayCoordinate with other departments for compatibility of all aspects of each projectDevelop comprehensive project plans along with key stakeholdersProgram manages initiatives that are driven centrally for Technology improvementsTrack Program/Project performance, specifically to analyze the successful completion of short- and long-term goalsEngage with various Business & Technology Teams within Paytm to identify common bottlenecks, esp. on the Technology frontEnable and encourage the use of common services to increase the speed of development and executionSmart thinking and clear communicationUse and continually develop leadership skillsBe a brand ambassador for Paytm - Stay Hungry, Stay Humble, Stay Relevant!Exp:Location: Noida (preferred), can be Gurgaon or BangaloreSkills that will help you succeed in this roleHigh level of drive, initiative, and self-motivationAbility to take internal and external stakeholders alongUnderstanding of Technology and User ExperienceLove for simplifyingGrowth MindsetWillingness to experiment and improve continuouslyQualifications and skills:Preferably at a large financial institutionFirst Line of Defense and/or 2nd LOD experience in risk management/internal audit/risk strategy, product management with a large financial institutionAbility to drive change in a dynamic environment through relationship building, and a strong ability to read the roomDemonstrated ability to quickly build trust and relationships, bridge communication gaps, resolve conflicts, and influence stakeholders at all levels (including executives)Demonstrated ability to take industry trends, innovative behaviors, data analytics, and automation to drive a proactive and anticipatory approach to all risk management and control designAbility to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completionStrong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skillsExcellent project management skills and the ability to motivate teams and drive performanceHigh energy and proven track record of accomplishments and resultsStrong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills, a proactive and 'no surprises' approach in communicating issues/requestsBroad knowledge of applicable laws, rules, regulations, supervisory guidance, and expectations for financial institutions

Paytm