Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Job Purpose

Reporting Automation Engineer is strategic partner to Digital Analytics, Digital Product Owners., Delivery lead and functional POs in building deep customer insights and actionable and Automate the dashboard for self service ,using which stake holders can take business decision.

Data analyst will spend most of his/her time for automating & designing the dashboard which can easily understood by stakeholders to monitor KPI's and take business decision, S/he will also work with enterprise team on Digital Journey & Analytics

In terms for key job purpose, it will include-

• Data visualization and Automation of Dashboard and key KPI's for faster business decision
• Hands on experience on campaign management tools like clever tap would be added advantage
• Periodic check of Data sanity in automated report and dashboard
• Analysis of user enterprise journeys
• Insights on improvement of user journeys
• Analytics implementation on digital products
• UAT of analytics implementation
• Enable Data driven decision making for improvement of signature journeys
• Analyst will be part of digital squad
• Insight on channel conversion
• Enable insight on marketing spend if any marketing campaign is on
• Digital vs Offline profile comparison of customer and create single view of customer using data
• Design thinking, and familiarity with digital journey and analysis is key for success

Key Result Areas/Accountabilities

• Data visualization and Automation of Dashboard and key reports
• Insight for improving overall funnel, timely Analytics tagging & Testing

Core Competencies, Knowledge, Experience

• Hands on Knowledge Data visualization tools such as power BI, Tableau, Google Analytics or other similar tools
• Strong knowledge and understanding on digital customer behavior & funnel management
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
• Good communication,
• Integrity and process oriented individual
• Ability to work effectively with team

Must have technical / professional qualifications

• MBA (optional)
• Minimum of 2 to 4 years relevant experience essential in Online/Digital organization with ecomm / sevice delivery background

Years of Experience

Min. 2-3 years' experience

Industries to look from

Telco,FMCG, BFSI, ecomm,

Ideal Organizations to look from

Large digital banks, ecomm companies, telco , digital product companies

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership