Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role PFM Team Member Job Level/ Designation M2 Function / Department HR / Property & FM Location Ahmedabad Job Purpose To manage day-to-day operation pertaining to Soft & Hard FM, Cafeteria, Travel, Car Hire, Hotel tie-ups etc. in the circle property portfolio - Circle Offices, MSC\'s, Guest Houses & warehouses. Oversee the operation and performance of various vendors, service providers & AMC providers to ensure service continuity and agreed SLA are met. Responsible for generating and submitting circle level MIS reports, records and supporting the budgeting exercise. Key Result Areas/Accountabilities - Ensure efficiency of deliverables through capable vendor performance management & define TATs of all the services provided based on defined SLA\'s. - Deliver enhanced employee work environment at circle, MSC\'s through efficient FM. - Compliance to governance, DOA - Assist Property and FM head in effectively managing infrastructure projects (new space, repairs and renovation) pertaining to circle office - Budgetary and financial controls - implement changes based on audit & surveys to enhance service. - Periodic meetings with all vendors to discuss their performance v/s SLAs defined. - Monitor travel partners to ensure high level of service - airlines, car, hotels etc. - Manage transfers into and assist with out of the circle movement - car, apartment, schools etc. - Timely renewal and release of all property leases / agreements. Assist Property head with landlord issues if any. - Ensure consistent caf services with food having variety, quality, and hygiene. Auditing premises of the vendors supplying food. - Evaluation and implementation of suggestions & observations generated from surveys and audits. Core Competencies, Knowledge, Experience - Knowledge on Energy & FM management - Understanding of vendor management, SLA & employee experience - Skills: Analytical, presentation, Improvisation and leadership - Monitor and control - costs, reports on SLA compliance - communication - written and oral - Implementation skills - Experience - 7 yrs + Education Knowledge Skills/Ability Any Graduate/Post Graduate Comprehensive knowledge of FM practices Communication, analytical, process orientation, execution & Vendor management Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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