Job Description

The AGM/ DGM -ERP will be responsible for the day-to-day Controlling, Monitoring, support, maintenance, and enhancement of the company's ERP system. This role ensures smooth operations across departments by managing data, troubleshooting issues, coordinating with users, and supporting ERP end users is smooth workflows.

Key Responsibilities:

Monitor daily ERP operations and ensure system uptime. Troubleshoot and resolve ERP-related issues raised by users. Provide first-level support for modules like HR, Finance, Inventory, Sales, Procurement, etc. Create, update, and manage user accounts and access rights. Conduct ERP training and refresher sessions for end-users. Maintain user manuals and SOPs for reference. Raise tickets and coordinate with ERP support vendors for issue resolution. Assist in testing and deploying new modules, patches, or upgrades. Generate daily/weekly/monthly MIS reports from the ERP system. Document change requests, issue logs, and solutions for future reference. Identify and suggest improvements in ERP workflows for efficiency. Assist in automation of manual processes through ERP features.

Required Skills:

ERP Knowledge

: Working experience with any ERP system Focus ERP, SAP is advantageous.

Communication Skills

: Good verbal and written communication to interact with cross-functional teams.

Qualifications:

Bachelor's / Master's degree in Computer Science 16-24 years of hands-on experience in ERP support or implementation.
Job Type: Full-time

Pay: ?50,000.00 - ?1,00,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person

Job Type: Full-time

Pay: ?700,000.00 - ?1,200,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person