Job Description

Name Packet Core Ops Location/Circle Kolkata/West Bengal Designation TL- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day - to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with Packet Core Incident management & emergency handling Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions) Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade Shift operations as per duty roster Change Management Coordination with SNOC for change management requirements Raising CR for Change Management Coordination for additional Configurations Verification of Inputs for CM/Command files before execution Fault Management Troubleshooting and Resolution of issues related to data services Local Hardware Fault Management - Card Changes/R&R/Spare Part management Address local connectivity issues Infra/power related issues pertaining to PaCo Nodes CXX Address ongoing Customer problems related to Data browsing/VoLTE Analysis of Complaints and provide RCA Coordinate with Vendor/SNOC CM teams to implement corrections/patches New Node integrations Infra Requirements Installation/commissioning /integration Final Go Live - Clearances (RA/LI/SNOC) Feature and technology rollouts Implementation Technical Testing/ UAT Qualifications and Competencies BE / B.Tech/Diploma ( preferably Electronics & Communication ) Minimum 10 years of experience in Packet Core operations

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