Job Description

Role

VIBS CNC Lead Carrier Data

Job Level/ Designation

M2 / AGM

Function / Department

VIBS

Location

Corporate

Job Purpose

This position is responsible for managing Carrier Data collections with a view to minimize bad debts. He/she has to drive the carrier data collections of the CNC Function with close Co-ordination with corporate VI

BS Carrier FLD Team, VIBS Finance, network team, order to attain Collection performance as per agreed targets, ensuring low forward flow, with low bad debt and acting as a catalyst for the revenue growth by ensuring timely collections, whilst complying with agreed National Credit policy guidelines as also with all regulatory norms.

Key Result Areas/Accountabilities

• Managing operator wise wholesale receivable dues for the corporate in conjunction with VIBS circles and SSC through
• Credit Risk Management - Formulating credit policy for better risk management of risk and revenue in Wholesale receivables.
• Collections Management - Effective debtors' management to ensure cash flow, and minimum bad debts

-Bad Debt target delivery as a percentage of revenue

-Collection strike rate

-Timely & effective Dunning

-Debit charges for payment delay monitoring

-Resolution of inter-operator disputes and issues

-Ensuring periodic reconciliation between operators

• Policy and process implementation & Adherence

-Ensure Compliance of processes and policies.

-Redesign processes for better control and efficiencies.

-Driving efficiency and control thru centralization of backend processes at SSC.

• Co-ordination - Co-ordination with Circle and SSC for unified response to operators by acting as a three way link
• Relationship Building - developing lasting business relationships with operators at operational level for smooth settlement and collection process and dispute resolutions

Core Competencies, Knowledge, Experience

• Credit risk management
• Receivables management (Collection expertise)
• Sound accounting / process / systems knowledge / experience
• Strategic thinking ability
• Retention and churn management
• Partner management skill
• Capability to influence cross functionally under matrix structure

Must have technical / professional qualifications

• B2B collection
• Resolving disputes raised by clients
• Working closely with cross functional teams