Job Description

- Work alongside & learn from best in class talent- Leadership Role- A role that offers a breadth of learning opportunities- Our Client is one of the leading recruitment consultants in Coimbatore, Tamil Nadu. We are duly approved by the Government of India and was established in the year 2014.- We are dealing with the top-notch companies in Coimbatore and also cater to all group sectors in across Pan India. Our Client promises to provide the best attention, to meet our clients- hiring requirements, for all the departments. Exclusive services are available for recruiting manpower from executive level to top level. We provide manpower recruitment in all industry segments which includes - Insurance, Banking, Finance / NBFC, Pharma / HealthCare, FMCG / Retail, Engineering / Automobiles, IT / ITES, BPO, Telecom, Real Estate, Multimedia / Advertising, Logistics / E-commerce.The Job :\xc2\xa0Your Responsibilities will include :- Developing and managing a portfolio of Key Accounts.- Achieving monthly sales targets by identifying and developing new customers.- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.- Coordinating pre-sales and post-sales follow up.- Achieving and exceeding weekly and monthly KPIs.- Building strong and collaborative relationships with other internal stakeholders.- Monitoring market trends and providing regular competitor feedback.- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.- Partnering with the sales team to ensure that new customers are onboarded successfully.- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.- Identify & recruit right quality advisors to build a strong advisor base.- Provide training on products, business processes and selling techniques continuously.- Provide assistance to advisors in lead generation, prospecting and business development.- Ensure that advisors provide right financial solutions to customers as per need analysis and they adhere to required business processes and norms.- Achieve the business target each month for generating new business and advisor recruitment.- Ensure the selling through team of advisors is aligned to all business quality metrics.- Be the first point of contact for the customer to authenticate the concerns raised and validate with authorities.- Exercise due diligence at first level to prevent unauthorized/ fraudulent transactions.Ideal CandidateSkills Required :- You have at least 1 year experience within a CRM Manager, Sales (B2C) or Customer Success role, ideally within the Insurance industry.- Experience within Area Sales would be a strong advantage.- You possess excellent interpersonal as well as written and verbal communication skills.- You are a strong mentor and coach who can build high performing teams.- You are a strong team player who can manage multiple stakeholders.- You are a strong networker & relationship builder. (ref:updazz.com)

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