Aftersales Executive
Year Jaipur, Rajasthan, India
Job Description
Reporting to the manager of fixed operations or the general manager, the incumbent is responsible for the after-sales department. Runs the after-sales department efficiently and in a profitable manner, by managing personnel efficiently and obtaining customer loyalty, containing costs, attaining objectives and maintaining all after-sales department records. Ensures that the time the technicians are available is sold to the maximum.Key Responsibilities:
- Builds and maintains smooth relations with the customers, to obtain their loyalty, and takes note of any potential customers they may recommend.
- Ensures that all customers are welcomed as soon as possible, and that they are given reasonable estimates of the costs and time required for their repair jobs and maintenance work.
- Handles customer complaints as soon as possible, based on dealership guidelines.
- Implements and maintains a customer satisfaction system for the after-sales department.
- Day shift
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD2886467
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear