Job Description

Company Description
Amvik Solutions is a rapidly growing US Healthcare Staffing Company. We provide superior consulting and management services for the healthcare industry. Amvik Solutions brings a fresh and innovative approach to back office healthcare management.
If you have the required experience and are looking to join a dynamic team, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages and a comprehensive benefits program.

We're looking for a dependable and proactive After-Hours Staff Coordinator to handle employee communications outside of regular business hours. You'll be the go-to contact for nurses and healthcare professionals calling out sick, running late, or confirming per diem shifts and communicating with clients. This role ensures seamless coverage and top-notch service for both staff and clients during after-hours operations.
Key Responsibilities:

• Answer incoming after-hours calls, texts, and voicemails from field staff (e.g., sick calls, tardiness, emergencies).
• Accurately document and report call-outs, shift issues, and updates in our system.
• Confirm daily per diem shift availability and scheduling with nurses and healthcare staff.
• Communicate urgent updates to on-call managers or client facilities as needed.
• Maintain clear and professional communication with clients.
• Ensure proper hand-off notes for the day team each morning.

Qualifications
Requirements:

• Previous experience in USA Based BPO staffing, healthcare, or scheduling preferred.
• Strong communication and problem-solving skills.
• Must be calm under pressure and able to multitask.
• Tech-savvy; comfortable using scheduling software, texting platforms, and CRMs.
• Must be reliable and available for the weekend coverage consistently.

Nice to Have:

• Experience in US Based BPO or healthcare staffing, especially with nurses and per diem scheduling.
• Familiarity with the US Staffing.

• Supportive team and management
• Opportunity to grow with a fast-paced staffing agency.

Additional Information
Why Join Us?

• Opportunity to work in a fast-growing US healthcare company
• Direct involvement with US-based clients and products
• Friendly work culture with long-term growth
• Group Health Insurance
• Leave Encashment on Gross
• Yearly Bonus
• 12 Paid Indian & US Holidays

All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.