is responsible for guiding clients through their aesthetic journey by providing expert consultation, building trust, recommending suitable treatments, and ensuring an exceptional client experience. This role combines sales, communication, and service excellence.
Conduct detailed consultations to understand client concerns, expectations, and medical history.
Educate clients on available aesthetic and cosmetic procedures (e.g., lasers, facials, chemical peels, hair removal, body shaping, injectables--depending on clinic offerings).
Recommend appropriate treatment plans based on skin type, goals, and safety considerations.
2. Sales & Conversion
Explain treatment benefits, pricing, packages, and pre/post care instructions.
Achieve monthly sales and conversion targets through effective counselling.
Upsell and cross-sell relevant services and packages.
3. Client Experience & Relationship Building
Ensure a warm, professional, and personalized client experience.
Follow up with clients post-consultation and post-procedure for satisfaction and retention.
Maintain long-term relationships to drive repeat visits and referrals.
4. Coordination & Documentation
Maintain accurate client records and treatment notes.
Coordinate with dermatologists, therapists, and clinic staff for smooth service delivery.
Ensure adherence to clinic protocols, safety, and hygiene standards.
5. Operational Support
Participate in promotional events, workshops, and in-clinic marketing activities.
Provide inputs to management on client trends, feedback, and service improvement opportunities.
Skills & Competencies Required
Excellent communication and interpersonal skills
Strong persuasion and consultation abilities
Presentable, customer-focused, and empathetic attitude
Knowledge of skincare, dermatology basics, and aesthetic treatments (training can be provided)
Target-oriented with strong follow-up discipline
Ability to handle clients professionally and confidently
Qualifications
Graduation in any field (Beauty, Cosmetology, or Life Sciences preferred)
1-5 years of experience in aesthetic counselling, salon/spa consulting, dermatology clinic, or wellness industry
Freshers with strong communication skills may be considered (based on requirement)
Work Environment
Clinic-based role
Weekends working; weekly off on weekdays
Attractive incentives based on sales performance
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?45,000.00 per month
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Are you immediate join ?
Are you fluent in English ?
What is your overall work Experience ?
Education:
Bachelor's (Preferred)
Work Location: In person
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