Job Description

Posted Date 04 Sep 2025
Function/Business Area Customer Service
Location Nasik 2 - Jail Road
Job Responsibilities 1. Migration of free trial customers to paid customers through outbound

calls

2. Liaison with customer for upselling and cross selling

3. Handle inbound customer queries and explain about the product and

offer information

4. Manage and resolve customer complaints

5. Enter new customer information into the system and update existing

customer information

6. Identify and escalate priority issues

7.Follow communication procedures, guidelines and document all call

information according to standard operating procedures
Education Requirement 10+2/Non technical Graduate
Experience Requirement 6 - 12 Months
Skills & Competencies 1. Knowledge in telesales

2. Speak and write local language

3. Verbal and listening skills

4. Interpersonal Skills

5. Attention to detail

6. Result oriented

7. Customer centricity
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Location Map : Nasik 2 - Jail Road