The purpose of this role is to take database implementation projects through the entire development life cycle. This role will work as the solution lead and will be directly involved in the architecture, solution design, development, testing and deployment of the solution. This role serves as the technical subject matter expert for the solution.
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Key ResponsibilitiesSolution Design & Architecture
+ Architect, design, and implement scalable Adobe Workfront solutions tailored to client objectives, including work intake, project/resource management, approvals, reporting dashboards, and workflow automation
+ Translate business requirements into detailed functional and technical specifications, ensuring alignment with global standards and client needs
+ Guide the configuration of Workfront features such as custom forms, templates, approval workflows, user roles, and advanced reporting (including text mode)
+ Lead integration efforts with related platforms (e.g., Adobe AEM, Salesforce, Jira, ServiceNow, Marketo) and leverage Workfront Fusion for automation and connectivity
Stakeholder Collaboration & Consulting
+ Collaborate with business stakeholders, IT, and project management teams to define and document business processes, workflows, and system integrations
+ Act as a trusted advisor, providing expert guidance on Workfront best practices, governance, and change management to drive user adoption and process optimization
+ Lead discovery and design sessions, challenging and refining requirements to ensure optimal solutions
Delivery & Governance
+ Oversee end-to-end Workfront implementations, including platform setup, configuration, testing, and deployment
+ Ensure robust system governance, security, and compliance across multiple business units and geographies
+ Develop and deliver training, workshops, and support materials to educate users and facilitate adoption
+ Troubleshoot and resolve technical and functional issues, working with technical teams as needed
Continuous Improvement
+ Stay current with Adobe Workfront enhancements and industry trends, proactively recommending improvements and innovations
+ Conduct user feedback sessions and use insights to drive continuous optimization of Workfront usage
+ Identify and implement opportunities for automation, efficiency gains, and process improvements using Workfront and Fusion
Required Skills & QualificationsBachelor's degree in Computer Science, Engineering, Information Technology, or related field (preferred).
10+ years experience and a min of 4-5+ years' experience in Workfront architecture, implementation, and optimization for large/global organizations
Strong expertise in Adobe Workfront administration, configuration, reporting, and workflow automation
Experience integrating Workfront with enterprise systems (AEM, Salesforce, Jira, etc.) and using Workfront Fusion
Proven ability to lead cross-functional teams and manage complex projects across geographies1
Excellent communication, stakeholder management, and documentation skills
Familiarity with Agile project management and change management best practices
Preferred CertificationsAdobe Certified Expert - Workfront Developer (Core)
Adobe Certified Professional - Fusion Developer
Adobe Certified Professional - Project Manager
PMP, SAFe, or Agile certifications (nice to have)
LocationBased in India, supporting global clients across multiple time zones.
Location:
DGS India - Bengaluru - Manyata N1 Block
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
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