Adobe Multi Solution Architect (Digital Marketing & Analytics) EN
Job Purpose & Role
The functional area "Digital Customer Interaction" within AZ Technology steers and bundles all technical platforms and tools for digital marketing (frontend, websites, campaigns, data & analytics, customer portals and journeys). Tools & technologies are rolled out to Operating Entities (organizational units of Allianz within different countries) while ensuring high efficiency and scalability. The unit "Customer Data, Analytics and Marketing Execution" within the functional area is looking for a multi-solution architect with the responsibilities and experiences as outlined below
Key Responsibilities
Define the product vision & product roadmap for Adobe Digital Marketing Technology Stack together with the other Product Owners and communicate to various stakeholders within the Allianz organization
Break down complex business and technical strategies and roadmaps into consumable requirements for Adobe Solution teams to execute
Define a technical architecture of multiple solutions fitting Allianz Group use cases, strategy and technical needs
Industrialize the technical architecture of multiple solutions (standardized templates, blueprints & playbooks) to ensure highly efficient and scalable rollouts
Conduct the global rollout of Adobe digital marketing solutions into Allianz Operating Entities - based on industrialized technical blueprint and standardized project approach
Review current customer implementation, landscape and customizations and define steps to move towards the global blueprint
Oversee technical project delivery and closely manage the project scope
Steer and manage cross-disciplinary teams across regions as product owner
Ensure best-in class and smooth communication with both the customer and internal teams while constantly managing high customer expectations
Provide strategic guidance and direction to customers for maximizing their digital marketing effectiveness (e.g. data driven insights)
Key Requirements, Skills & Experiences
Overall experience 10 -12 years
5+ years relevant experience in any of the following areas:
Technical & Hard Skills
Leading professional services role such as Technical/Solution Architect, leading delivery of web applications or analytics implementations
Experience in large scale installations and multitenancy for Adobe Experience Cloud respectively Adobe Experience Platform is a must
Experience in implementing solutions within the following areas: web content management, rich internet applications, web & social analytics, marketing automation, online ad targeting, content personalization, online user identification
Experience in implementing and promoting best practices for the entire software lifecycle including product development, test automation, continuous integration, continuous delivery, containerization, security and automated deployment
Leading professional services role such as Technical/Solution Architect, leading delivery of Adobe Campaign development/implementation activities
Knowledge in performance optimization of rendering, caching, time to first render and time to first interaction
Experience in Adobe Customer Journey Analytics and data modelling & analytics - demonstrating a good understanding of data visualization, reporting, data modelling, machine learning and artificial intelligence
Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences
Languages & Technologies
Experience in working with Adobe technology stack including Adobe Experience Platform, Adobe Real-time Customer Data Platform, Adobe Customer Journey Analytics, Adobe Analytics, Adobe Target, Adobe Launch, Adobe WebSDK
Expertise in the following languages and technologies: HTML5, Java Script, XML, Java, WCM, services-based architecture, REST, JSSP, web analytics and content targeting
Knowledge about modern web frameworks (Angular, Vue, React) is desirable
Experience in cloud technologies as e.g. AWS S3, Microsoft Azure, Google Cloud
Methodology & Soft Skills
Strong agile mind-set and understanding of the agile software development processes (Scrum, Kanban), ceremonies and roles (being able to fully own and drive a topic as a product owner)
Robust knowledge about productization - having demonstrated to industrialize/standardize a service/technical solution and scale it within a company
Strong verbal, presentation and written communication skills in English and desirable also additional languages- being able to convey complex topics in a simplified manner to both top management as well as customers and internal teams
Excellent problem-solving skills (quick issue identification, ability to solve well and know when to reach out to internal resources to assist)
Excellent social skills & intercultural experience - having demonstrated to manage individuals and teams across countries, ability to manage offshore teams
Experience in managing various stakeholders within and outside of the organization with partly deviating interests
Solid understanding of business context - being able to define KPIs/metrics jointly with the customer to measure the success of technological implementations
Desirable but not essential: experience as consulting manager in a large consulting organization, project management in large digitization and transformation programs * Having a basic understanding or exposure to AI tools would be a plus.Familiarity with basic AI tools is considered an advantage.Basic knowledge or experience with AI tools will be beneficial.Exposure to AI tools, even at a basic level, is a value-add.A fundamental grasp of AI tools will be an added benefit.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
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