Job Description

Role description

An Adobe Support is a technical role responsible for Tier 1 Support using Adobe Experience Cloud products Their responsibilities typically span architecture solution design integration governance and technical leadership Heres a breakdown of the key roles and responsibilities

Responsibilities

1 Tier 1 Support
a Good experience on Adobe Campaign Standard
b Basic understanding of Integration data design and web technologies
c Handson with programming SQL
d Must be well acquainted with Adobe Campaign Standard for supporting Emails Push notifications SMS integrations
e Exposure to integrations with other Adobe Marketing Cloud platforms like Adobe Experience Manager AEM
f Focuses with due diligence on the design documentation peer reviews and best practices
g Work closely with Product Owners to understand functional requirements and help shape them up into technical specification
h Good communication skills
i Experience in working with the customer directly and deliver with high quality
j Good in analysis and debugging

2 Platform Expertise

Deep knowledge of at least one or more Adobe products
o Adobe Analytics for customer behavior insights
o Adobe Target for personalization and testing
o Adobe Campaign for multichannel marketing
o Adobe Workflow configurationbuilding framework
o Adobe Audience Manager
o Adobe 1DS

Skills

Adobe Campaign Management
Delta lake Parquet and Spark SQL via Synapse
DevOps CICD pipelines Cloud Manager
Cloud platforms Adobe Managed Services Azure
Enable personalized customer journeys and analytics insights

Skills

Mandatory Skills :

Adobe Analytics , Dashboard +SQL

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree -- a Larsen & Toubro Group company -- solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/. Please also note that neither LTIMindtree nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTIMindtree for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTIMindtree disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/