Job Description

Department: Backend Office

Reports To: Operations Manager / General Manager's Office

Key Responsibilities:

Patient intake: Greet patients, collect and verify demographic, medical, and insurance information. Registration: Register patients in the hospital's system and schedule admissions in coordination with medical staff. Financial screening: Verify patient insurance coverage, obtain necessary authorizations, and collect co-payments. Coordination: Liaise with other departments (like billing and Operations Manager) to ensure a smooth process and accurate patient care. Record management: Ensure all patient information is accurately entered and maintained in the system throughout their stay. Communication: Answer inquiries, explain hospital policies, and provide clear instructions to patients and their families. Compliance: Adhere to hospital policies, professional standards, and all relevant regulations and laws.

Qualifications & Skills Required:

Education:

Graduate in any discipline (minimum 12th pass with relevant experience may be considered).

Experience:

Patients, managing the admission and discharge process, and handling administrative tasks like collecting patient and insurance information, Panels and Ayushman Card and EWS also.

Shift Details:

Timings:

Day Shift (9:00 AM - 5:00 PM)

Weekly Offs:

As per hospital policy (rotational/fixed).

Compensation & Benefits:

Salary as per industry standards and experience. Medical insurance and health benefits (as per hospital policy). Paid leaves and other statutory benefits (PF, ESI, etc. where applicable). Ongoing training and career development opportunities within the hospital.

Why Join Us?

At Maharishi Ayurveda Hospital, we believe in delivering

compassionate care and seamless support

to every patient. By joining our team as a Hospital Caller, you will not only play a crucial role in supporting patient care but also grow your career in the healthcare industry with structured training and advancement opportunities.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person