Xylem Learning is one of India's leading EdTech companies, dedicated to transforming education through innovative academic and career-oriented programs. Our
Skill Programme division
focuses on empowering students and professionals with industry-relevant skills in technology, business, and digital domains.
As part of our expansion, we are looking for enthusiastic and customer-focused
Admission Officer
to join our growing team in
Kozhikode
.
Role Overview
As an Admission Executive, you will play a vital role in guiding prospective learners through their upskilling journey. You'll handle leads from digital campaigns, provide program counseling, and ensure a smooth transition from inquiry to enrollment. The ideal candidate is a strong communicator with a consultative approach and a genuine passion for helping people achieve their career goals.
Key Responsibilities
Manage inbound and outbound leads via phone, WhatsApp, email, and social media.
Counsel prospective learners on Xylem's Skill Programmes and recommend the best fit.
Convert inquiries into admissions through needs-based counseling.
Maintain accurate lead records, follow-ups, and conversion updates in CRM.
Collaborate with the marketing team by sharing insights on lead quality and campaign performance.
Consistently achieve daily outreach and monthly admission targets.
Coordinate with academic and onboarding teams for a seamless admission process.
Gather learner feedback and share market insights for continuous improvement.
Required Skills & Qualifications
1-2 years' experience in admissions, student counseling, or inside sales (preferably in education, training, or EdTech).
Strong communication skills in
English and Malayalam (spoken & written)
.
Excellent interpersonal and relationship-building abilities.
Familiarity with CRM tools, lead tracking, and reporting.
Target-driven, proactive, and able to manage multiple leads effectively.
Preferred Qualifications
Prior experience in EdTech, coaching centers, or skill development.
Understanding of digital sales funnels and learner engagement strategies.
Awareness of trending upskilling domains such as digital marketing, software, analytics, or finance.
What We Offer
Attractive incentive structure for top performers.
Health Insurance & Provident Fund benefits.
Ongoing training and professional development.
A collaborative, innovative, and growth-focused work environment.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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