Job Description

About YMGrad

YMGrad is a fast-growing platform empowering over 300,000+ students pursuing international education. We deliver expert admissions support backed by a student-first philosophy and a high-performance culture. Our work spans global university admissions, merit-based visa pathways, and research writing for students and professionals aiming to reach top international institutions and immigration categories.

On-site (Okhla Phase 2) | Full-time | Monday-Saturday (9 AM - 6 PM)*

Salary: Up to ₹4 LPA*

Experience: 1 to 5 years.*

Role Overview

We are looking for an Admissions and Support Executive who will take ownership of end-to-end client operations while supporting core admissions functions. In this role, you will handle multiple student and professional cases, ensure the timely execution of all processes, and maintain exceptional communication standards. You will coordinate across internal teams, oversee workflows, and ensure that every application meets YMGrad's quality benchmarks.

While domain-specific guidance will be provided, you must demonstrate strong client handling skills, discipline, excellent English communication (verbal and written), and strong process management capabilities.*

Key Responsibilities

Operations:

Handle multiple student and professional cases simultaneously, ensuring prioritization and timely progress. Maintain operational excellence across workflows with accuracy, consistency, and smooth execution. Coordinate with cross-functional teams to keep every case on track and proactively resolve bottlenecks.
Admissions & Visa Support

Handle core admissions processes, including:

Profile evaluation University shortlisting Interview preparation Support professionals applying for EB-1, O-1, NIW, and other merit-based visa categories, ensuring smooth documentation and process management.
Research and Writing Support

Contribute to research and writing tasks, including: Structuring academic or professional content Preparing documents for publication readiness
Client Management

Maintain clear, consistent communication with clients to foster strong relationships and high satisfaction. Manage client expectations effectively and ensure all deliverables are completed within agreed timelines.

Who should apply?

Bachelor's or Master's degree in a management discipline. Excellent English communication skills (spoken and written). Proven ability to multitask and manage multiple ongoing cases with high accuracy. Strong process-oriented mindset with a close attention to detail. Fast learner with the ability to take initiative and lead without constant supervision. Prior experience in admissions, visa consulting, research writing, or operations management is a plus.
Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Flexible schedule Leave encashment Paid sick time Paid time off
Application Question(s):

Are you comfortable with an initial salary range of up to 4 LPA? Increments are given annually. Are you available to join us immediately or in the next 10 days? Please rate your English communication skills on a scale of 1 to 10.
Work Location: In person