Job Description

Admission Process:

Handle inquiries from prospective students and parents through calls, and in-person meetings.
Guide applicants through the admission procedure, eligibility criteria, and documentation requirements.
Coordinate entrance tests, interviews, and campus tours.
Process application forms and maintain admission records in the system.
Prepare admission reports and enrollment statistics for management review.

Redressal

:

Receive, document, and acknowledge complaints or grievances from students, parents, and staff.
Investigate issues in coordination with relevant departments.
Ensure fair and timely resolution in accordance with institutional policies.
Maintain confidentiality and neutrality while addressing complaints.
Prepare periodic reports on grievances and their resolutions for management review.

Documentation & Communication

:

Maintain accurate admission and grievance registers.
Draft circulars, notices, and communication related to admissions and redressal updates.
Assist in audits, inspections, and compliance documentation related to admissions and grievance procedures.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person