Job Description

Experience:

Should have demonstrable experience of at least

one (1) year

in the

Education domain

. Experience should focus on

Post-Sales

or

Backend operations

in the

admission workflow

and/or

student journey

. Should have handled

University Coordination

work with regular interactions with university personnel.

Total Experience

of at least

two (2) years

(majority should be in the Education Domain). Ready to work in

shifts

.

Good to have:

Excellent communication skills

in

English

and

Hindi

.

Quick-thinker

with a

solution-driven approach

. Strong

PR Skills

and relationship-building ability. A

multi-tasker

with the ability to take on multiple roles.

Confident

with an outgoing personality. Ability to

absorb knowledge quickly and efficiently

.

KRAs for Sr. Executives / Executives (Ops - PhD)

1.

Client Support and Coordination

Provide

pre and post-sales support

and assistance to sales teams. Handle

client calls and meetings

effectively (whenever required).

Maintain client relationships

and address concerns proactively. Provide support during

admission processes

and

candidate registration

.
2.

Task and Process Management

Manage

internal post-admission processes

. Ensure that all the assigned tasks are getting resolved within the

defined time

. Contact

university personnel

for coordination and various student proceedings. Follow-up with different teams/universities to get updates and resolutions for matters pertaining to various cases. Maintain

internal data, records, and documentation

in real-time for reference and reporting.
3.

Communication and Collaboration

Coordinate with

universities

and external stakeholders as required. Collaborate with various departments to ensure

accuracy in work

. Ensure compliance with

company policies

and standards in all activities. Continuously seek opportunities for

process optimization and improvement

.

P.S.

Candidates with

Study Abroad

or

University

experience are also acceptable.
Job Types: Full-time, Permanent

Pay: ?25,235.16 - ?36,084.12 per month

Benefits:

Commuter assistance Provident Fund
Schedule:

Day shift
Work Location: In person

Expected Start Date: 18/07/2025