Job Description

Job Title:

Admission Executive

Role Overview

We are looking for a dynamic and approachable

Admission Executive

to manage the student admissions process and serve as the first point of contact for prospective students and their families. This role requires excellent communication, strong organizational skills, and a customer-focused approach to ensure a seamless and positive enrollment experience.

Key Responsibilities

Inquiry Management

Engage with prospective students and parents through phone, email, and in-person interactions. Provide accurate information regarding programs, eligibility criteria, and admission procedures.

Application Processing

Review and verify applications for completeness and accuracy. Track document submissions and ensure timely completion of requirements.

Admission Support

Guide applicants through each stage of the enrollment process. Address queries with personalized assistance to enhance the applicant experience.

Event Coordination

Organize and support admission-related events such as open houses, campus visits, and orientation programs. Represent the institution at education fairs and promotional events.

Data & Reporting

Maintain accurate applicant records in CRM systems. Prepare and analyze reports to track enrollment trends and goals.

Policy & Compliance

Ensure compliance with institutional policies and education regulations. Stay updated on policy changes and incorporate them into processes.

Collaboration

Work closely with the marketing team on outreach initiatives. Liaise with academic departments to resolve applicant concerns effectively.

Continuous Improvement

Collect and share feedback from applicants and newly enrolled students to enhance the admissions experience.

Qualifications & Experience

Bachelor's degree in any discipline (Commerce background preferred). Prior experience in admissions, counseling, or customer-facing roles is desirable.

Essential Skills

Strong verbal and written communication skills in English (Malayalam proficiency preferred). Excellent interpersonal and customer service abilities. Proficiency in Microsoft Office and CRM tools. Highly organized, detail-oriented, and able to manage multiple priorities. Ability to remain calm and efficient in high-pressure situations.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person