effectively, when required, to address inquiries and concerns.
Maintain strong client relationships
by being proactive in addressing concerns and ensuring satisfaction throughout the admission process.
Assist candidates during
admission processes
and
candidate registration
.
2. Task and Process Management:
Manage internal
post-admission processes
to ensure a seamless transition for students.
Ensure all assigned tasks are completed within defined
timeframes
.
Coordinate and communicate with
university personnel
for various student-related proceedings.
Follow up
with universities and different teams to gather updates and resolutions related to various student cases.
Maintain
real-time internal data
, records, and documentation for reference and reporting purposes.
3. Communication and Collaboration:
Coordinate with
universities
and external stakeholders for smooth processing of student applications.
Collaborate with multiple departments to ensure accuracy and efficiency in work.
Ensure all activities are in compliance with
company policies
and
industry standards
.
Actively seek and implement opportunities for
process optimization
and continuous improvement.
Requirements:
Experience:
At least
one (1) year
of experience in the
Education domain
, focusing on
Post-Sales
or
Backend operations
.
Should have a solid understanding of
admission workflows
and the
student journey
.
Experience in handling
University Coordination
and interacting regularly with university personnel.
Total experience of at least two (2) years
, with a focus on the Education domain.
Willingness to work in shifts
.
Good to Have:
Excellent communication skills
in both
English and Hindi
.
Strong
PR skills
and the ability to build relationships.
A
quick thinker
with a
solution-driven approach
to challenges.
A
multi-tasker
with the ability to handle multiple roles and responsibilities simultaneously.
Confident and outgoing
personality.
Ability to
absorb new knowledge quickly
and efficiently.
Qualifications:
Bachelor's degree or equivalent experience in Education or related fields.
Prior experience in
Study Abroad
or
University
roles is a plus.
To Apply:
Please contact:
Name:
Jatin Upadhyay
Contact No.:
9211735566
Job Types: Full-time, Permanent
Pay: ?26,000.00 - ?37,000.00 per month
Benefits:
Cell phone reimbursement
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Overtime pay
Performance bonus
Work Location: In person