Job Description

Role Overview

The Admission Executive is responsible for managing the complete admissions lifecycle and ensuring a smooth, supportive experience for prospective students and their families. This role serves as the primary point of contact from inquiry to enrolment, requiring strong communication skills, attention to detail, and a commitment to excellent service.

Key Responsibilities

Prospective Student Handling

Respond promptly and professionally to inquiries received via phone, email, and walk-ins. Provide clear and accurate information regarding programs, eligibility, fees, and the admissions process.

Application Processing

Review, verify, and track application forms and supporting documents. Maintain organized and accurate applicant records to ensure seamless workflow and timely decisions.

Enrolment Assistance

Guide applicants through every stage of the admission and onboarding process. Address queries, resolve issues, and help ensure a smooth transition for newly admitted students.

Outreach & Events

Support the planning and execution of open houses, orientations, education fairs, and information sessions. Represent the institution professionally during all outreach and promotional initiatives.

Data Management & Reporting

Update and maintain applicant information in the CRM with accuracy. Generate reports and analyze trends to support admissions planning and performance tracking.

Compliance

Ensure all admissions activities align with institutional policies and meet required regulatory standards.

Cross-Department Coordination

Collaborate with the marketing team to support leads and outreach campaigns. Work with academic teams to address the needs of incoming students.

Continuous Improvement

Gather feedback from applicants and newly enrolled students to identify opportunities for process enhancements.

Qualifications & Skills

Education

Bachelor's degree in any discipline.

Experience

Experience in admissions or customer service is an advantage. Freshers with strong communication and organizational skills may also apply.

Core Skills

Strong verbal and written communication in English; fluency in Malayalam is a plus. Excellent interpersonal, organizational, and problem-solving abilities. Proficiency in Microsoft Office; familiarity with CRM systems is desirable. Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Job Type: Full-time

Pay: ?17,000.00 - ?17,500.00 per month

Application Question(s):

Are you available to work at morning 6: 30 AM to 3: 30 PM?
Work Location: In person