Job Description

Job Title:

Admission Officer

Role Overview

We are seeking a dynamic and approachable Admission Officer to oversee the admissions process and act as the primary point of contact for prospective students and their families. This role blends counselling with target-driven tele sales and requires excellent communication, organizational skills, and a customer-focused mindset to deliver a seamless and positive enrolment experience.

Key Responsibilities

Manage inquiries via phone, email, walk-ins, and proactive tele-calling. Conduct target-oriented tele sales to convert leads into confirmed admissions. Provide accurate information on programs, eligibility, and admission procedures. Review applications, verify documents, and ensure timely submission of requirements. Offer personalized guidance and counselling to applicants throughout the enrolment process. Organize and coordinate admission-related activities such as open houses, campus tours, and orientation programs. Maintain applicant records in CRM systems and generate reports on admissions, conversions, and trends. Collaborate with marketing teams on outreach initiatives and with academic teams to address applicant queries or concerns. Ensure adherence to institutional policies and relevant educational regulations.

Qualifications & Skills

Bachelor's degree in any discipline (Commerce preferred). Prior experience in admissions, counselling, or target-based tele sales is desirable. Strong communication skills in English (proficiency in Malayalam preferred). Proficiency in MS Office and CRM tools.

Job Type:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month