1-3 years in admissions, counseling, or educational services
Educational Qualification:
Graduate in any discipline (Commerce background preferred)
Language Proficiency:
English and Malayalam (spoken and written)
About the Role
As an Admission Executive for Xylem's
Commerce Pro division
, you will be the first point of contact for aspiring students and their parents who are considering careers in commerce and finance. This role requires more than just coordination--it demands clear communication, accurate information delivery, and a thorough understanding of commerce-based professional courses like
CA, ACCA, and CMA
.
You will be responsible for handling walk-in and digital inquiries, providing tailored guidance to students, and assisting them in understanding the structure, scope, and progression of various programs. You will also play a key role in managing fee-related processes and ensuring high-quality administrative support during the admissions lifecycle.
Key Responsibilities
Student & Visitor Engagement
You will be expected to create a welcoming, student-friendly environment where all inquiries--whether from prospective students, parents, or walk-in visitors--are handled with professionalism and warmth. Ensuring quick turnaround on queries is essential to maintaining high visitor satisfaction and reinforcing Xylem's commitment to student success.
Program Knowledge & Counseling
As an Admission Executive at Xylem's Commerce Pro division, your ability to guide students effectively depends on how well you understand the structure, depth, and career prospects of the commerce programs we offer. You must be able to explain course content, progression paths, eligibility, and paper breakdowns with clarity and confidence. This expertise not only builds trust with students and parents but also directly impacts conversion and retention.
Below is what you are expected to know for each program:
1. Chartered Accountancy (CA) - India
You must be well-versed in the
structure laid out by ICAI (The Institute of Chartered Accountants of India)
. Key details to understand and communicate include:
Levels & Paper Structure:
CA Foundation:
4 papers (Basic accounting, law, business mathematics, and economics)
CA Intermediate:
8 papers split into 2 groups (Accounting, taxation, cost & FM, audit, etc.)
CA Final:
8 papers split into 2 groups (Includes electives and advanced subjects like Financial Reporting and Strategic Financial Management)
Eligibility:
12th pass students can begin with Foundation.
Direct entry possible for graduates/post-graduates.
Course Duration:
Typically 4.5 to 5 years for a student starting after 12th.
Training Requirements:
Articleship (3 years), Orientation & IT training
Career Prospects:
Work opportunities in audit firms, finance departments, MNCs, and as independent practitioners.
You must also be ready to answer commonly asked questions around result trends, difficulty level, study plan recommendations, and support structures offered by Xylem.
2. Association of Chartered Certified Accountants (ACCA) - UK
As an international qualification, ACCA attracts students looking for global career mobility. You should be able to confidently explain:
Structure & Papers:
Total of
13 papers
divided into:
Applied Knowledge (3 papers)
Applied Skills (6 papers)
Strategic Professional (4 papers - 2 compulsory, 2 optional)
Exemptions:
Based on prior qualifications (B.Com, M.Com, CA-IPCC), students may be exempted from certain papers.
Eligibility:
12th pass with minimum 65% in English and Math, and 50% in other subjects.
Duration:
Can be completed in 2-3 years depending on student pace and exemptions.
Global Scope:
Recognized in 180+ countries; opens doors to multinational roles in finance, audit, and management.
Additional Requirements:
Ethics and Professional Skills module (EPSM)
36 months of work experience (PER) for membership
You should also be ready to clarify misconceptions about ACCA vs CA, job opportunities in India vs abroad, and Xylem's support with exam training and placement readiness.
3. Certified Management Accountant (CMA)
You must be familiar with both variants:
CMA USA (by IMA)
Structure:
Two parts:
Part 1:
Financial Planning, Performance, and Analytics
Part 2:
Strategic Financial Management
Eligibility:
Bachelor's degree required (students can begin while pursuing graduation)
Duration:
Can be completed in as little as 6-12 months
Focus:
Management accounting and decision-making in corporate settings
Career Scope:
Opportunities in global companies and MNCs, particularly in FP&A, corporate finance, and cost control roles
CMA India (by ICMAI)
Structure:
3 Levels: Foundation, Intermediate (8 papers), Final (8 papers)
Similar to CA in terms of complexity and depth
Eligibility:
12th pass students can enroll in the Foundation level
Training Requirements:
15 months of practical training, computer training, and communication skill development
Career Scope:
Positions in public sector units (PSUs), private manufacturing firms, and cost audit domains
You should be able to distinguish clearly between the
Indian and US CMA
versions, explaining their respective values, timeframes, cost structures, and industry relevance.
Your Impact
Your command over these program structures directly supports students in making the right decision for their careers. By tailoring your counseling to a student's academic history, financial capacity, and professional goals, you become a trusted guide in their educational journey.
You are not expected to be a faculty expert--but you must be a
well-informed, confident communicator
who can simplify complexity and foster clarity at every step.
Accurate Information Delivery
Prospective students rely on you for trustworthy information. You must maintain updated program brochures, admission guidelines, course calendars, and pricing details. Ensuring consistency and accuracy in the information you provide across calls, brochures, and in-person meetings is vital for student trust and enrollment quality.
Admissions & Financial Process Handling
You will assist students through the entire admissions process--from inquiry to final enrollment. This includes:
Explaining fee structures and payment options clearly
Supporting students in form submission and document verification
Handling payment collections in a transparent and accountable manner
Coordinating with the Finance team for timely fee handovers
Maintaining organized records of all transactions and documentation
Timeliness and accuracy in these financial interactions are crucial, as they directly impact operational transparency and student satisfaction.
Administrative Support & Reporting
Your role will also involve backend support such as scheduling counseling sessions, following up on leads, and maintaining CRM entries for student data. You may be expected to assist in admission reporting, including metrics like inquiry conversion rates, daily walk-in tracking, and follow-up efficiency.
What We're Looking For
Professional knowledge
of CA, ACCA, and CMA programs (course levels, papers, structures)
Strong
verbal and written communication
in Malayalam and English
Empathy and patience
in guiding students and parents through key decisions
Ability to
multitask and manage timelines
effectively
Proficiency in tools like
Microsoft Office, CRM systems, and student data software
A collaborative team player who can also take independent ownership of processes
Why Join Xylem Commerce Pro?
Be part of one of Kerala's most dynamic and growing EdTech environments
Make a meaningful impact on student careers in commerce and finance
Work alongside committed educators, mentors, and counselors
Continuous training on courses, counseling techniques, and communication skills
Competitive compensation and growth opportunities
If you're passionate about guiding students, enjoy structured processes, and can deliver clarity and confidence to those seeking their professional path in commerce, we invite you to apply.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Education:
Bachelor's (Required)
Experience:
Admission Executive: 1 year (Required)
CA/ACCA/CMA Admission/Course: 1 year (Preferred)
Location:
Ernakulam, Kerala (Required)
Work Location: In person
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