Job Description

Job Summary:

The Admission Executive is responsible for managing the admission and discharge process of patients efficiently and empathetically, ensuring a smooth experience for patients and their families. This role involves accurate documentation, coordination with internal departments, and providing information related to hospital services, procedures, and policies.

Key Responsibilities:

Greet patients and their attendants courteously and guide them through the admission process. Register patients in the Hospital Management Information System (HMIS). Coordinate with doctors, nurses, and other departments for smooth patient onboarding. Ensure all required documentation (ID proof, insurance papers, consent forms) is collected and verified. Explain room types, hospital policies, deposit structure, and other services. Allocate beds and update occupancy records accurately. Coordinate with billing, insurance, and TPA teams to ensure pre-authorizations and approvals are in place. Handle both planned and emergency admissions promptly. Maintain confidentiality of patient data and uphold hospital service standards. Support in discharge formalities and ensure patient files are complete before billing. Manage any grievances or escalate issues to the supervisor as needed.
Job Types: Full-time, Permanent

Benefits:

Provident Fund
Work Location: In person