to support UPSC aspirants throughout their academic journey. This role requires someone who is empathetic, approachable, and deeply committed to helping students navigate the academic and emotional challenges of competitive exam preparation.
Key Responsibilities:
Act as the primary point of contact for student inquiries, concerns, and academic support
Provide clear and accurate information on courses, study plans, faculty, schedules, and institutional policies
Offer personalized academic and emotional counseling to keep students motivated and on track
Conduct timely follow-ups with prospective and current students to ensure engagement and satisfaction
Work closely with faculty and administrative teams to address student concerns and share feedback
Keep detailed records of counseling sessions, student progress, and follow-up actions
Assist walk-in candidates and respond to admission-related queries, supporting the overall enrollment process
Organize periodic motivational sessions or check-ins to enhance student retention and morale
Qualifications & Skills:
Bachelor's degree in any field (preferred: Psychology, Education, or related disciplines)
Excellent communication skills in English and the local language
Strong interpersonal skills with the ability to build rapport and demonstrate empathy
Proficiency in Microsoft Office tools (especially Excel), email, and CRM systems
Ability to multitask, handle pressure, and maintain a student-first approach
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
lead conversion: 1 year (Required)
Work Location: In person
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