Provide comprehensive and accurate information about UG and PG programs, including course structure, eligibility, tuition fees, scholarships, and future career prospects.
Handle incoming queries from prospective students via phone, email, chat, and other digital platforms in a timely and professional manner.
Conduct personalized counseling sessions to understand individual student profiles, career aspirations, and learning preferences.
Assist applicants at every stage of the enrollment process -- from initial contact to successful admission.
Maintain proactive communication with leads through regular follow-ups to ensure consistent engagement.
Achieve individual monthly targets related to student enrollments and associated revenue.
Update and manage student data, activity logs, and communication history using CRM tools.
Requirements:
Bachelor's degree in any stream; a background in education or counseling is a plus.
0 to 2 years of relevant experience in admissions, career counseling, academic advising, or inside sales.
Previous experience in the EdTech or higher education space is advantageous but not mandatory.
Strong interpersonal skills with the ability to build rapport with diverse student groups.
Excellent communication skills -- written and verbal.
Job Types: Full-time, Permanent, Fresher
Pay: ₹23,000.00 - ₹28,000.00 per month
Benefits:
Cell phone reimbursement
Ability to commute/relocate:
Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language: