The Admission Counsellor plays a key role in student enrolment by guiding prospective parents through the admission process. They are responsible for promoting the school's programs, addressing inquiries, conducting campus tours, and ensuring a seamless admission experience for families.
Key Responsibilities:
1. Admission Process Management
Handle inquiries from prospective parents through cold calls and walk-ins.
Provide detailed information about the school's curriculum, facilities, and admission policies.
Maintain and update the admission database, tracking inquiries, follow-ups, and conversions.
Coordinate and schedule parent counselling sessions, school visits, and orientation programs.
2. Lead Generation & Follow-Ups
Organising events in societies, malls, etc, to generate leads for the school & DayCare.
Proactively reach out to leads generated from marketing campaigns, school events, and
referrals.
Maintain regular follow-ups with potential parents to address their concerns and encourage
enrolment.
Develop strategies to increase admission inquiries and conversions.
3. School Representation & Promotion
Represent the school at promotional events, exhibitions, and community outreach programs.
Work closely to execute admission campaigns through social media, print, and outdoor
promotions.
4. Parent Engagement & Relationship Management
Build strong relationships with parents to enhance trust and engagement with the school.
Address queries, concerns, and grievances related to admissions in a professional manner.
Assist in organizing open house events, orientations, and special programs to improve parent
involvement.
5. Documentation & Compliance
Ensure all admission-related documentation is collected, verified, and processed efficiently.
Assist in fee structure explanation and guide parents through the payment procedures.
Required Qualifications & Skills:
Bachelor's degree in Marketing, Education, Business Administration, or a related field.
Prior experience in admissions, counselling, or customer service (preferred).
Strong communication and interpersonal skills.
Ability to handle inquiries professionally and with empathy.
Proficiency in MS Office and CRM/ERP/ software (preferred).
Goal-oriented, proactive, and able to work independently.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Education:
Bachelor's (Required)
Experience:
School: 2 years (Required)
Language:
English, Hindi (Required)
Work Location: In person
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