C-42, First Floor, C Block, Sector 2, Noida, Uttar Pradesh 201301
Skills Required:
Minimum 1 to 2 years of experience as an Admission Counselor / Academic Counselor / Telesales Executive.
Education level: Graduated from any recognized University.
Microsoft Word, Excel, and PowerPoint, Internet usage and data finding, Corporate brands.
Fluency in English, Persuasion skills, rapport-building skills, and Telephone etiquette.
Effective counseling for enrollment of Prospective Students.
Customer Relationship Management and data management.
Learning and Development
Handling Visits and Offline queries
Daily/ Weekly and Monthly Sales Report
Revenue Generation / Target Achieved
Student Feedback / Reference
People Skills:
Learning & Exploring, Team Work & Coordination, Communication & Interpersonal skills, Conflict Reporting, Time Management.
Process Management:
Organizing & Execution, Result Orientation, Technology & Implementation.
Change Management:
Adaptability, Feedback, Cultural Awareness.
Business Acumen:
Functional Understanding, Knowledge of Business, Cost-Effective Working.
Job Responsibilities:
Effective counselling for Enrolment of Prospective Students
Increase student enrolment in programs offered by the institute by following the sales and marketing process.
Career counselling for prospective learners to ensure Sales.
Tele-Counseling and follow-up on the database generated through structured campaigns.
Attending calls - Receiving, and responding as pleasantly as possible, while trying to provide full information and support to the students, parents, and channel partners.
Customer Relationship Management and Data Management
Create a customer service culture, always putting the customer's needs first.
Ensure continuous interaction with the customer/ student to make sure that areas of concern can be worked upon for improved service levels.
Lead by example; demonstrate excellent customer service to increase client satisfaction and program growth.
Effective handling and use of CRM and ERP systems.
Learning and Development
Self-Inculcate the Training philosophies with the WIN-WIN-WIN policy in the organization
Improve skills and knowledge by attending regular training programs.
Abide by all disciplinary procedures, guiding principles, and core values of the Institute.
Innovative thinking and work on new Initiatives to bring tangible benefits to the Institute.
HR - Mansi Rajput
Contact Number - 7042886905
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Cell phone reimbursement
Experience:
Admission Counselor or Tele sales Executive: 2 years (Preferred)
Microsoft Word: 2 years (Preferred)
Microsoft Excel: 2 years (Preferred)
Microsoft Powerpoint: 2 years (Preferred)
Communication skills: 2 years (Preferred)
Customer relationship management: 2 years (Preferred)
sales report: 2 years (Preferred)
Revenue Generation: 2 years (Preferred)
Data management: 2 years (Preferred)
Work Location: In person
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