Job Description

About the Role:

We are seeking a dynamic and goal-oriented

Academic Counselor

to join our growing team in the education sector. In this role, you will be responsible for handling student inquiries, guiding them about suitable academic programs, and converting leads into successful admissions - all through phone, email, and WhatsApp.

Key Responsibilities:

Handle

inbound and outbound calls

to prospective students. Understand student requirements and

counsel them on suitable programs

(Online MBA, PG Diploma, Certificate Courses, etc.). Follow up with leads via

CRM, WhatsApp, emails

, and voice calls to ensure high conversion. Maintain a deep understanding of course offerings, admission criteria, fees, and scholarships. Build trust and rapport with students to guide them through the

entire admission journey

. Meet and exceed

daily, weekly, and monthly sales targets

. Maintain accurate records of interactions and admissions in the CRM.

Key Skills Required:

Strong verbal and written

communication skills

in English & Hindi. Excellent

convincing and negotiation ability

. Basic understanding of

CRM tools

and MS Office. Self-motivated, energetic, and result-driven. Patience and empathy to

handle student queries effectively

.

Qualifications:

Minimum

Bachelor's Degree

(Any stream). Prior experience in

EdTech, BPO, Admissions, or Tele-Sales

preferred. Freshers with strong communication skills are also welcome to apply.

What We Offer:

Fixed salary +

monthly performance-based incentives

Opportunity to work in a

fast-growing EdTech company

On-job training and career growth roadmap Friendly and supportive work environment
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person

Expected Start Date: 01/07/2025