We are looking for a confident, friendly, and well-spoken
Admission Counsellor (Front Desk
) to join our team. As the first point of contact for prospective students and visitors, you will play a key role in creating a positive first impression and guiding students through the admissions process.
Key Responsibilities:
Greet and assist walk-in visitors, students, and parents warmly at the front desk.
Handle inquiries in person, over the phone, and via email regarding courses, fees, and admissions.
Provide detailed information about our programs, workshops, and schedules.
Follow up with leads and maintain a proper record of inquiries and admissions.
Schedule and coordinate counselling sessions and admission interviews.
Support the admissions process, including application form filling and document collection.
Maintain front office discipline and manage administrative duties as required.
Coordinate with faculty and other departments for smooth operations.
Maintain accurate daily records, admission reports, and inquiry logs.
Provide a professional and welcoming atmosphere at the reception area at all times.
Requirements:
Bachelor's degree in any discipline.
Excellent communication and interpersonal skills.
Basic computer knowledge (MS Office, emails, CRM systems preferred).
Presentable, polite, and able to handle pressure.
Prior experience in front desk, customer service, or counselling is an advantage.
Mandatory 3-5 yrs of experience
What We Offer:
A friendly, supportive work environment.
Training and growth opportunities within the institute.
Competitive salary based on experience.
2 week should be in trial period
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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