Connect with prospective learners and working professionals across calls, messages, emails, and virtual interactions to assess their academic interests and career direction.
Translate academic offerings into clear, relevant insights--covering UG/PG program scope, learning outcomes, eligibility, and fee structure.
Support applicants throughout the enrollment lifecycle by providing timely follow-ups, reminders, and personalized guidance.
Resolve learner concerns, hesitations, or information gaps with patience, accuracy, and a solution-focused mindset.
Track inquiry progress, communication history, and enrollment status accurately within CRM and internal systems.
Meet individual enrollment goals while maintaining transparency, professionalism, and learner trust.
Qualifications:
Bachelor's or Master's degree in any field.
6months to 2years of experience in education services, admissions support, customer advisory, consultative sales, or learner engagement roles.
Open to early-career professionals and recent graduates with strong interpersonal skills and a student-first mindset.
Required Skills:
Confident verbal and written communication with the ability to simplify complex information.
Strong listening skills and the ability to build credibility quickly.
Advisory and influencing skills without aggressive selling.
Comfort using CRM platforms, spreadsheets, and digital communication tools.
Organized, target-aware, and capable of managing multiple learner interactions simultaneously.
Job Type: Permanent
Pay: ₹22,000.00 - ₹29,000.00 per month
Benefits:
Cell phone reimbursement
Ability to commute/relocate:
Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language: