who will support our Admissions and Marketing team in driving attraction, recruitment and retention of students at Samashti International School, Coimbatore Branch.
The Admission Counsellor will:
Act as first and continual point of contact for parents/guardians from enquiry through to the enrolment of new students at our school.
Organize and conduct visits for prospective parents, ensuring the maintenance of high quality customer care at all times.
Follow best practice Admissions procedure and engage on-going development and training.
Record and report accurate and timely information on computerized Management Information System (MIS).
Effectively participate in initiatives to drive student recruitment and enrolment opportunities.
Be responsible for fielding, filtering, and effectively responding to enquiries, received via telephone, email, social media, and in person.
Provide information and advice to applicants on Admissions from first enquiry through to enrolment.
Undertake regular and timely follow-up to all enquiries, visits and applications to meet minimum response times.
Process student applications, obtain pupil references, and work with the School Leadership Team to ensure applicants' eligibility (including checks on the validity of documentation).
Cascade information in a timely manner about students to colleagues, including Academic team, Finance, Bus Coordinator, Catering Manager and School Nurse.
Liaise closely with Teachers, School Leadership Team and Admin staff with regards to the smooth transition/induction of new families, and support arrangements for new starters.
Be taking a client service role, be customer focused and 'front of house' and represent the school to potential or existing parents, their representatives.
Respond rapidly to drop-in requests for visits.
Follow school admissions standardized procedure, policies and contribute to the effective development of best practice in terms of operation and delivery.
Keep up to date with market intelligence and report on the competitor landscape.
Ensure all Admissions meeting areas and tour routes are delivering a high-quality experience.
Maintain records to report effectively with the School Leadership Team for each enquiry and record timely follow-up actions.
Assist in producing reports as required.
Develop parent liaison and relationships ensuring that word of mouth comments are positive.
Provide focused and high quality of customer care at all times.
Support school orientation events at each new term.
Attend events in malls, housing socities, school fairs to recruit new students.
Pre-requisites:
1-2 years relevant experience in schools/preschools
Excellent verbal & written communication
Job Type: Full-time
Education:
Bachelor's (Preferred)
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience:
total work: 1 year (Preferred)
Work Location: In person
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