Job Description

The Admission Counsellor serves as the first point of contact for prospective parents and students, providing guidance throughout the admission process. The role involves effective communication, relationship-building, and coordination to ensure a smooth and positive experience for every applicant while meeting the institution's enrolment goals.

Key Responsibilities:1. Enquiry Handling & Counselling

Attend to admission enquiries through calls, emails, walk-ins, and online platforms. Counsel prospective parents and students about curriculum options (e.g., Cambridge, CBSE, IB, etc.), school ethos, teaching methods, and extracurricular offerings. Schedule and conduct campus tours for parents and prospective students. Provide accurate and updated information on admission policies, fee structure, and documentation requirements.

2. Admission Process Management

Coordinate the entire admission process from enquiry to enrolment. Follow up with parents for application forms, document submissions, assessments, and interviews. Maintain and update enquiry and admission trackers in the school management system. Ensure timely communication of admission status to parents. Assist in generating admission-related reports and data analysis for management.

3. Relationship Building

Build and maintain a strong rapport with parents, prospective students, and feeder schools. Provide ongoing support and engagement to parents during the transition and onboarding process. Collaborate with academic and administrative teams to ensure a seamless onboarding experience.

4. Marketing & Outreach Support

Support marketing initiatives like open houses, school fairs, education expos, and orientation events. Coordinate with the marketing department for content, visuals, and promotional materials. Assist in creating presentations, brochures, and communication material for prospective parents.

5. Data & Reporting

Maintain accurate records of enquiries, conversions, and follow-ups. Generate weekly/monthly reports on leads, visits, and admission conversions. Analyze trends to provide insights on admission patterns and parent expectations.

Required Qualifications & Skills:

Bachelor's degree (preferably in Education, Marketing, Psychology, or Communication). Minimum 2-3 years of experience in school or college admissions/counselling. Excellent communication and interpersonal skills. Strong organizational and follow-up abilities. Proficient in MS Office and CRM/school ERP software. Ability to handle parent queries with empathy, professionalism, and patience. Pleasant personality with a service-oriented attitude.

Desirable Attributes:

Familiarity with international curricula such as Cambridge, IB, or IGCSE. Prior experience in an educational institution with a focus on student recruitment or public relations. Bilingual communication skills (English and local language).

Work Schedule:

Full-time (Monday to Saturday) Flexible hours during admission peak seasons and school events
Job Type: Full-time

Pay: ₹13,334.38 - ₹38,724.61 per month