Job Description

KEY RESPONSIBILITIES OF THE ROLE (Please note- Female Candidates with School Admission Counselling Experience Can only Apply)

Do phone counselling for admission enquiries received in CRM from different channels as per the instructions received from the Department Head. Convince the enquiries to take admission in the school. Responsible in admission conversions and achieving enrolment targets . Orient and guide new parents on the curriculum framework offered by the school. Making follow up calls for enquiries received through mails , telephone or walk-in. Maintaining admission registration file. Provide details of the board structure /curriculum offered by the school. Assist in identification of children with special needs and offer advice to their parents on the additional support provided by the school. Provides campus tours for prospective parents and provide guidance on the variety of teaching initiatives taken by the school. Maintains up-to-date knowledge about the Schools programs and requirements. Convince parents in admission registration, evaluate student admissibility and provide guidance on the admission process until closure. Addressing to existing parents queries and assisting in timely closure of the issue raised by them. Address and resolve grievances academic grievances raised by parents to ensure high parent satisfaction by coordinating with respective stake holders. Co-ordinate with internal teams to appraise parents on students' academic progress whenever needed and seek for referral admissions. Tracking and maintaining records/files of admission document., student strength, Update the New admissions/ Existing Rollover students data in govt portals if required. Responsible for preschool tie-ups as per the instruction received from the Team Manager & cultivate relationship with the preschools and follow-up until we get referral admissions, act as a SPOC on behalf of our school. Knowledge of Strengths & USPs of the School, Overview of competitors, Curriculum details, Facilities of the School, Admission Policies Take the responsibilities as and when you receive any instructions from the Admission Manager.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Paid time off
Work Location: In person