Job Description

Position Title: Admissions Counsellor

Job Title:

Online Admission Counsellor

Location:

Office-based

Department:

Admissions / Sales & Marketing

Key Responsibilities:

Telephonic Counseling:

Reach out to prospective students via phone to provide information about online and distance education programs offered by various universities. Counsel students on course offerings, eligibility criteria, career outcomes, and admission processes. Address queries regarding program details, fee structures, accreditation, and university affiliations.

Lead Conversion:

Follow up on leads generated through various marketing channels. Convert inquiries into admissions by understanding the needs of the students and offering the right program fit.

Admission Process Management:

Guide students through the entire admission process, including registration, documentation, and fee payment. Ensure timely submission of all necessary documents and payments for enrollment completion.

Record Maintenance:

Maintain accurate and detailed records of all student interactions, inquiries, and conversions in the CRM system. Provide daily/weekly reports on leads, follow-ups, and conversions to the management team.

Student Support:

Offer support to students post-enrollment for queries related to course access, student portal, and academic resources. Liaise with university representatives for updates on programs and processes.

Skills and Qualifications:

Bachelor's degree in any field (Education or Counseling background preferred). Strong communication and interpersonal skills. Proficiency in telephonic sales or counseling. Familiarity with online and distance education programs is a plus. Ability to multitask and meet targets in a fast-paced environment. Proficiency in CRM tools and basic computer applications (MS Office).

Key Attributes:

Empathetic and student-centric approach. Goal-driven with excellent persuasion and negotiation skills. Highly organized with attention to detail. Ability to work independently and as part of a team.

Compensation:

Competitive salary with performance-based monthly incentives. Opportunity to grow in a fast-evolving edtech environment.

Benefits

:

Cell phone reimbursement Internet reimbursement

Career Path:

Successful admission counsellors can grow into roles such as

Senior Counsellor, Team Lead, Admissions Manager, or Regional Head

depending on performance and experience.

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Ability to commute/relocate:

Sohna, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Language:

Fluent English (Required)
Work Location: In person