Job Description

Position Title: Student Support Executive/ Admission Counsellor /Tele-Counsellor (Full Time)

Purpose: To counsel and provide guidance to engineering students for admission in

various online/offline courses for preparation of competitive exams like GATE, ESE, PSU's

etc.

Responsibilities


To receive inbound calls and counseling engineer aspirants.


To do outbound calls as per the leads received from support teams


To counsel prospective students on telephone/IVRs/Online.


To escalate the prospects/queries, if required on time


To manage front office desk by resolving student's face to face queries, if

required.

Competencies


Command on verbal/Written English communication skills


Telephone handling skills - Voice/Tone/Pitch/Timely Information


Persuasive skills, Multitasker


Adaptable, flexible and fast learner


Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications


Graduate/Post Graduate

Experience


0 - 3 years of experience in Tele-Counselling


Preference to experience in IT & Education (EdTech) industry

Interested candidates can share the CV at careers@madeeasyprime.com

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift
Work Location: In person