YMGrad is your gateway to studying abroad. We are a rapidly growing new-age social platform with a thriving community of over 300,000+ registered students pursuing international education. At YMGrad, we're revolutionizing the overseas admissions space by combining expert guidance with a student-first approach. Join us and help shape the future of global citizens.
to join our dynamic team. This role is ideal for someone passionate about helping students navigate the complex journey of studying abroad. The ideal candidate will possess strong interpersonal skills and a consultative approach to sales, enabling students to identify the right academic path and access the necessary support services. Your goal will be to build lasting relationships and drive meaningful student outcomes.
Key Responsibilities
Operations:
Manage multiple student and professional cases at once, ensuring prioritization and timely progress.
Maintain operational excellence across all workflows, ensuring accuracy, consistency, and smooth execution.
Coordinate with cross-functional teams to keep every case on track and resolve bottlenecks proactively.
Admissions & Visa Support
Manage core admissions processes, including:
Profile evaluation
University shortlisting
Interview preparation
Support professionals applying for EB-1, O-1, NIW, and other merit-based visa categories by ensuring documentation and processes are handled smoothly.
Research and Writing Support
Contribute to research writing tasks, including:
Structuring academic or professional content.
Preparing documents for publication readiness.
Client Management
Maintain clear, consistent communication with clients to ensure excellent relationships and satisfaction.
Ensure client expectations are managed effectively, and deliverables are met within deadlines.
Qualifications and Skills
Strong communication skills - both written and verbal.
Empathy, patience, and a student-focused mindset are essential.
Job Types: Full-time, Permanent
Benefits:
Flexible schedule
Leave encashment
Paid sick time
Paid time off
Work Location: In person
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