Job Description

Location:

[Jhandewalan/ Delhi]

Department:

Admissions / Sales & Marketing

Job Summary:

The Admission Counsellor is responsible for guiding prospective students (and their parents) through the admission process, providing accurate information about courses, programs, eligibility, and campus facilities. The counsellor plays a key role in achieving enrollment targets by converting inquiries into admissions through effective communication and counseling.

Key Responsibilities:

Student Counseling & Conversion

Handle inquiries from students and parents via calls, emails, walk-ins, and online platforms. Provide detailed information about programs, courses, eligibility criteria, fee structure, admission procedures, etc. Counsel students to help them choose suitable academic programs based on their interests and career goals. Follow up regularly with leads to ensure timely admissions and meet enrollment targets.

Admissions Process Management

Assist students with the application process, documentation, and fee payment. Maintain and update student databases and inquiry records in CRM systems. Coordinate with academic and administrative departments to ensure smooth onboarding of new students.

Outreach & Promotion

Participate in education fairs, school visits, seminars, and promotional activities. Support marketing initiatives to generate qualified leads. Build relationships with schools, coaching centers, and other educational partners.

Reporting & Analysis

Prepare daily, weekly, and monthly reports on inquiries, follow-ups, and conversions. Analyze admission trends and provide feedback for improving conversion rates.

Key Skills & Competencies:

Excellent communication and interpersonal skills Strong sales and persuasion abilities Good understanding of the education sector Proficiency in MS Office and CRM tools Goal-oriented and self-motivated Ability to work under pressure and meet targets

Qualifications & Experience:

Bachelor's degree (Master's preferred) in any discipline 1-3 years of experience in counseling, sales, or customer service (preferably in the education industry) Freshers with strong communication skills may also apply

Work Schedule:

Full-time; willingness to work on weekends or extended hours during admission season
Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person