Job Description

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Administrator - Security Analysis, SIEM
United Arab Emirates

Administrator - Security Analysis, SIEM
Others, Dubai
Job Summary
The Security Event Administrator plays a critical role in the Support & Operations team by independently resolving security-related incidents, conducting root cause analyses, and ensuring adherence to quality standards. This position is pivotal in enhancing customer satisfaction through effective ticket resolution and on-call support, contributing to the overall success and security posture of the organization.
Key Responsibilities
1. Analyze Security Events Using Siem Tools To Investigate Incidents And Provide Actionable Insights, Ensuring Compliance With Quality Standards And Regulatory Requirements.
2. Implement Technical Solutions For Security Event Management By Configuring And Optimizing Siem And Soar Tools, Enhancing The Efficiency Of The Incident Resolution Process.
3. Conduct Root Cause Analysis For Escalated Issues To Identify Underlying Problems And Recommend Preventative Measures, Promoting Continuous Improvement In Operations.
4. Resolve Support Tickets Independently While Meeting Agreed-Upon Slas, Ensuring Timely And Effective Resolutions That Contribute To Positive Customer Experiences.
5. Create And Maintain A Knowledge Base To Document Solutions And Best Practices, While Providing Training And Coaching To New Analysts, Fostering A Culture Of Knowledge Sharing.
Skill Requirements
1. Strong Understanding Of Security Event Analysis And Incident Response Using Siem Tools.
2. Proficiency In Implementing Technical Solutions Within Siem And Soar Frameworks.
3. Solid Analytical Skills For Conducting Root Cause Analyses And Troubleshooting Security Incidents.
4. Familiarity With Quality Standards And Regulatory Compliance In Support Operations.
Other Requirements
1. Optional But Valuable: Certifications In Security Information And Event Management (Siem) Or Related Security Certifications Such As Certified Information Systems Security Professional (Cissp) Or Certified Information Security Manager (Cism)
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
Copyright 2025 HCL Technologies Limited
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