Job Description

Experience Required - 2-3 years

Female candidates only

Role - Admin

Admin - KRA

1. Tele calling & Enquiry Support (Pre-Sales)

Handle inbound and outbound enquiry calls professionally Provide accurate information regarding programs, centers, and processes Ensure timely follow-ups and update enquiry status in the system Escalate qualified leads to the concerned team/center

2. Frontline Communication Management

Manage and respond to the centralized phone line and official email ID Ensure queries are acknowledged and resolved within defined TAT Maintain call/email logs for tracking and reporting

3. New Centre Support & Training

Assist in onboarding and administrative setup of new centers Support center admins with process understanding and documentation Coordinate initial training and handholding during launch phase

4. Data Entry & Reporting

Accurate data entry of enquiries, admissions, nominations, and bookings Prepare daily, weekly, and monthly MIS reports as per requirement Maintain data accuracy and confidentiality at all times

5. Nominations, Bookings & Surveys

Manage nominations and booking entries for events/programs Coordinate survey distribution, collection, and data compilation Share insights and summaries with relevant stakeholders

6. Logistics & Stock Management

Coordinate ordering of required materials and stationery Maintain stock records and track usage Ensure timely dispatch and delivery to centers

7. Inter-Department & Centre Coordination

Act as a coordination point between centers and internal departments Ensure smooth communication and task closure Follow up on pending requests and commitments

8. Records & Documentation

Maintain organized digital and physical records Ensure documents are updated and easily accessible Support audits and internal reviews when required

9. Event Support (In-house & Outdoor)

Provide administrative and coordination support for events Assist in registrations, logistics, and on-ground requirements Ensure smooth execution as per event plan
Job Type: Full-time

Pay: From ?25,000.00 per month

Work Location: In person