Job Description

Job Title: Clinic Administrator- Madhavbaug Clinic Rambaug

Reports To: Clinic Head - Madhavbaug Clinic Rambaug

Job Summary:

Madhavbaug Clinic Rambaug is seeking a highly organized and detail-oriented Clinic Administrator to manage the day-to-day operations of our clinic. The successful candidate will be responsible for maintaining medicine and Panchakarma stocks, ensuring smooth patient flow, managing administrative tasks, supporting clinic events, and contributing to marketing efforts.

Key Responsibilities:

1. Inventory Management:

- Maintain regular medicines and Panchakarma stocks at Madhavbaug Clinic Rambaug.

- Place orders for medicines, kits, stationery, and other supplies as needed.

2. Patient Management:

- Ensure Panchakarma appointments are given to enrolled patients.

- Make reminder calls to patients to inform them about their scheduled appointments.

- Ensure patients arrive on time for Panchakarma treatment.

- Attend to calls from old and new patients in a timely manner, responding to their queries and concerns.

3. Financial Management:

- Conduct daily/weekly/monthly stock and payment reconciliation.

4. Administrative Tasks:

- Manage admin-related responsibilities of the clinic.

- Ensure overall discipline and patient service compliance is followed.

5. Event Management:

- Support in arranging successful clinic events, such as:

- Health check camps

- Awareness lectures

- Patient felicitation

6. Audit Compliance:

- Ensure audit-related items are completed, such as:

- Signing on branch ledger

- Stock audits

- Patient consent forms

7. Marketing and Patient Engagement:

- Create marketing posts to promote the clinic's services and engage with patients on social media.

- Edit images for marketing materials and social media posts.

- Ensure patients leave reviews on Google by:

- Requesting reviews from satisfied patients

- Responding to reviews in a timely and professional manner

- Sharing reviews on social media to build credibility and attract new patients

Patient Communication:

- Respond to patient calls and queries in a professional and courteous manner.

- Provide accurate information and resolve patient concerns in a timely manner.

- Escalate complex issues to senior staff or management as needed.

Requirements:

- Strong organizational and time management skills

- Excellent communication and interpersonal skills

- Ability to work independently and as part of a team

- Attention to detail and accuracy

- Basic knowledge of inventory management and financial reconciliation

- Ability to maintain confidentiality and handle sensitive information

- Basic knowledge of marketing principles and social media management

What We Offer:

- Competitive salary and benefits package

- Opportunity to work in a dynamic and growing clinic with a strong focus on Panchakarma and Ayurvedic treatments

- Collaborative and supportive work environment

If you're a motivated and detail-oriented individual with excellent communication skills, a passion for Ayurveda, and an interest in marketing, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person