Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

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Responsibilities:

Performs routine maintenance tasks and provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware Performs upgrades of databases such as adding new structures or elements & provides use of data access tools and techniques to enable information access by business users Deploys patches and patching bundles for operating system, databases, and servers as per the recommended frequency Codes, edits, and installs stored procedures and functions for accessing, maintaining, and populating databases Executes backup and disaster recovery SOPs for all operating environment components as per defined schedule Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems Ensures operating environment readiness for new system or application installation or migration by coordinating between vendors, and infrastructure team, and conducting defined tests Acts as Systems Administrator for various enterprise applications by addressing system problems and enhancing system functionality Monitors, compiles, and reports statistical data and trends relating to space, capacity utilization, server load distribution, performance metrics, service level compliance, DBMS and other operational parameters Makes appropriate modifications on client machines to facilitate the upgrades including upgrades to the database software, operating system, and adjustments to network related items Researches and analyzes the various product and service codes, standardizes product and service codes and assigns customer codes to a standardized list of products and services Researches issues and data discrepancies and facilitate process changes (internal and external) to ensure data integrity and quality Provides and/or coordinates training sessions and technical support for prospective, new and existing users Participates in programming and testing of software changes and coordinates the development of supporting documentation and user training Supports and complies with company's policies pertaining to HIPAA, ensures the integrity and safeguards protected health information (PHI) Establishes audit objectives and devises audit plans to ensure continued data integrity and security in our applications systems and assists in system audit responses

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Work Experience:

Perform routine system maintenance Provide support and troubleshoot BI & Analytics tool issues Migrate BI content across environments Onboard new users to BI & Analytics platforms Manage AD groups for license and access control Support off-hours maintenance activities Create/update user profiles and access permissions Participate in 24/7 on-call rotation Test and document new BI software rollouts

Experience Required:

0-2 years of relevant experience

Education:

Bachelor's degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Shift Time:

05:00 PM-02:00 AM IST

Skills and Knowledge

Behavioral Skills:

Assertiveness Creativity & Innovation Critical Thinking Impact and Influencing Multitasking Prioritization and Organization

Technical Skills:

Identity & Access Management Database Administration IT Support like Software & Hardware Installation, Troubleshooting Software Validation Systems Integration IT Regulatory Compliance like SOX Compliance

Tools Knowledge:

Software Configuration Management Tools like Ansible, Puppet Citrix technologies like XenDesktop, XenApp, XenServer Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite Relational Database Management System (RDBMS) Software Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP

What Cencora offers

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Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.


Full time

Affiliated Companies

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Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

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Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.


The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.


Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned