Job Description

:

Education Qualification :

Any Graduate (Engineering / Science)

Skills :

Primary -> Technology | Endpoint Management- SCCM | 2 - Knowledgeable

Primary -> Technology | Endpoint Management- Intune | 2 - Knowledgeable

Secondary -> Domain | IT in Banking | Customer Support | 2 - Knowledgeable

Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable

Certification :

Technology | Azure Infra Management Certification



As an SCCM and Intune Level 2 Administrator, you will play a pivotal role in the configuration and management of these Microsoft-based systems. You will collaborate with senior administrators and IT teams to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization.



Key Responsibilities:

1. SCCM Configuration and Optimization:

Manage and optimize SCCM infrastructure components, including site servers, distribution points, and client settings. Lead the design of efficient software deployment processes and ensure timely software updates and patch management.

2. Intune Configuration and MDM:

Oversee the configuration of Microsoft Intune for mobile device management (MDM) and endpoint security. Lead the implementation of security policies and settings, ensuring a secure mobile device environment.

3. Software Packaging and Deployment:

Lead software packaging and deployment efforts using SCCM, ensuring efficient software distribution, application deployment, and updates. Implement automation to streamline software deployment processes.

4. Operating System Deployment:

Design and maintain task sequences for OS deployments, including OS upgrades and provisioning of new devices. Ensure smooth and efficient OS deployment processes.

5. End-User Support:

Provide Level 2 support for SCCM and Intune-related issues and incidents, working closely with Level 1 administrators and escalating complex issues when necessary. Respond to end-user inquiries, offer guidance, and participate in root cause analysis.

6. Documentation and Reporting:

Maintain comprehensive documentation of configurations, best practices, and optimization procedures for SCCM and Intune. Create and present reports on the performance and effectiveness of these systems to management and stakeholders.

Qualifications:

Bachelor s degree in Information Technology, Computer Science

Location

:
India - Bengaluru

Created On

:
03-Oct-2024