to support efficient operations and process excellence within the organization. The role involves managing workflows, documentation, quality assurance, and cross-department coordination to drive continuous improvement and operational efficiency.
Key Responsibilities1. Process Management
Develop, implement, and standardize operational processes across departments.
Continuously evaluate and optimize existing workflows to eliminate bottlenecks.
2. Coordination & Collaboration
Act as a key liaison between departments to ensure smooth communication and execution.
Collaborate with internal stakeholders to align process initiatives with business goals.
3. Documentation & Reporting
Maintain accurate records of processes, SOPs, and workflow documentation.
Prepare regular performance and process improvement reports for management review.
4. Quality Assurance
Monitor deliverables to ensure adherence to quality standards and procedures.
Conduct process audits and implement corrective actions when required.
5. Training & Development
Conduct training sessions to educate employees on new processes and compliance updates.
Support team development by providing process guidance and best practices.
6. Continuous Improvement
Identify and implement opportunities for process automation and efficiency.
Participate in strategic improvement initiatives to enhance productivity and accuracy.
Qualifications & Skills
Bachelor's degree in
Business Administration, Management, or related field
.
2-4 years
of experience in process coordination, quality, or project management roles.
Strong analytical and problem-solving skills.
Excellent written and verbal communication abilities.
Proficiency in
MS Office Suite
and familiarity with process management tools.
High attention to detail, accuracy, and organizational efficiency.
Ability to multitask and adapt in a fast-paced, dynamic environment.
Mandatory Skills
Process Management | Documentation & Reporting | Training & Development | Quality Assurance | MS Office Suite
Job Type: Full-time
Pay: ₹200,000.00 - ₹300,000.00 per year
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