Job Description

Administrative & Operations Executive

Position Type:

Full-Time, In-Office (No Work from Home)

Location:

Chandigarh

About EduQuest by Silver Fern

Empowering Futures Through Global Academic Experiences

EduQuest is a specialised division of

Silver Fern Education Consultants

, offering high-impact short-term academic programs in collaboration with leading global universities. From one-day workshops to two-week immersive experiences, EduQuest is redefining academic enrichment for school students by taking short-term learning programs beyond borders.

Role Overview

As an

Administrative & Operations Executive

, you will be responsible for managing EduQuest's day-to-day administrative functions and ensuring smooth coordination between clients and internal teams. You will also support parents and students through process support for visa filing, onboarding and visa documentation amongst others.

Key Responsibilities

? Coordinate with internal teams to ensure smooth onboarding of clients.

? Manage day-to-day office operations and visa filing, including correspondence, record-keeping, scheduling, and other filing.

? Handle phone calls, emails, and visitor inquiries in a professional manner.

? Schedule and coordinate meetings as required.

? Ensure compliance with company policies and maintain operational efficiency.

? Counsel clients on visa requirements, procedures, and timelines.

? Collect, verify, and organize required documents for visa applications.

? Maintain records of visa applications, approvals, and rejections.

? Stay updated on immigration laws, rules, and embassy/consulate guidelines.

Candidate Profile

?

Experience:

3-4 years in administration, operations, or immigration consultancy (Australian visa process preferred).

?

Skills:

? Strong communication (verbal & written) and interpersonal skills.

? Ability to build rapport with parents and students.

? Organized, detail-oriented, and proactive in managing responsibilities.

? Proficiency in MS Office (Word, Excel) and documentation handling.

?

Knowledge:

Strong understanding of visa processes (student visas, work permits, tourist visas, etc.).

?

Attributes:

High attention to detail, confidentiality, ability to multitask, prioritize, and meet deadlines.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person