. The role involves coordinating with drivers, managing operational data, handling runsheets & receipts, and assisting with customer and accounts-related tasks. This is a crucial backend role that ensures smooth day-to-day functioning of the business.
Key Responsibilities1. Driver Coordination
Maintain continuous communication with the driver via calls, texts, or other preferred channels.
Track daily progress, operational challenges, and updates throughout the shift.
2. Runsheets & Documentation
Collect all runsheets, receipts, and relevant documents from the driver (shift ending around 2-3 PM IST).
Ensure all collected data is accurately entered into the system before the end of the day.
Use Microsoft Office initially; later transition to CRM tools.
3. Bin Management
Maintain updated records of all bins: allocations, usage, deliveries, and pickups.
Ensure accurate real-time bin count availability for operational decisions.
4. Accounts & Invoicing Coordination
Weekly preparation of invoicing data for all account customers.
Ensure no customer is extended credit beyond AUD $2,000 without Head Office approval.
Submit all data for the Australian Accounts team to generate invoices.
5. Customer Communication
Send payment reminders, promotional offers, and festive greetings to customers as required.
Ensure proper communication to all relevant customers in the company database.
6. Daily Reporting
Prepare an
End-of-Day Summary Report
and submit it in the company's WhatsApp group before shift end.
7. Communication & Device Requirements
Use a dedicated phone number provided by the company.
Install & operate WhatsApp Business for company use.
Use your personal device initially; company phone & laptop provided after 4 months of successful performance.
8. Additional Responsibilities
Take on new tasks or duties as assigned; the Scope of Work may be updated as needed.
Job Types: Full-time, Internship, Contractual / Temporary
Contract length: 8 months
Pay: Up to ?17,500.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Work from home
Application Question(s):
Proficiency with MS Office (Excel, Word, SharePoint beneficial)
Education:
Bachelor's (Required)
Language:
English (Required)
Work Location: Remote
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