Job Description

Administrative Executive & Customer Support

Location:

Ahmedabad, Gujarat

Workplace:

On-site (Topspin Club)

About Topspin Club

Topspin Club is a premium sports and lifestyle facility offering table tennis, a gym, a cafeteria, and recreational amenities in Ahmedabad. We are looking for a dynamic and presentable professional to manage front-office administration and customer support operations.

Key Responsibilities

Administrative Responsibilities

Manage day-to-day administrative and front-desk operations of the club Maintain records, registers, memberships, and internal documentation Coordinate with internal teams (sports, gym, cafeteria, housekeeping) Handle scheduling, vendor coordination, and basic reporting Ensure smooth operations and adherence to club SOPs

Customer Support Responsibilities

Greet members and visitors professionally and courteously Handle customer queries, requests, and complaints effectively Coordinate issue resolution with relevant internal teams Maintain a high standard of customer experience and service quality Support member onboarding, renewals, and general assistance

Required Skills & Qualifications

Excellent verbal and written communication skills (English, Hindi; Gujarati preferred) Presentable personality with strong interpersonal skills Customer-centric attitude with problem-solving ability Basic computer knowledge (Email, MS Office, records handling) Ability to multitask and work in a fast-paced environment Prior experience in administration, front desk, hospitality, or customer support is an advantage

Preferred Candidate Profile

Well-groomed and professional appearance Calm, polite, and confident in handling members Willingness to work flexible hours if required Local candidate from Ahmedabad preferred
Job Types: Full-time, Permanent, Fresher

Work Location: In person